Privacy Policy
Last updated: 3 October 2026
This Privacy Policy explains how 10X Courier Ltd collects, uses and protects personal information when you use our website, request a quote, make a booking or use our courier services.
1. Who We Are
10X Courier Ltd provides same-day and dedicated courier services throughout the United Kingdom.
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: info@10xcourier.co.uk
Telephone: 07949 739 555
2. Information We Collect
When you request a quote, make a booking, contact us or use our services, we may collect your name, company name, email address, telephone number, collection and delivery addresses, collection date and time, details about the goods, delivery instructions and other information you provide. We may also collect limited technical information needed for website operation and security.
3. How We Use Your Information
We use personal information to provide quotes, arrange and complete deliveries, communicate with customers and recipients, send booking confirmations and service updates, manage payments and records, respond to enquiries and complaints, protect our services and comply with legal obligations.
4. Lawful Bases
Depending on the circumstances, we process information where necessary to perform a contract or take steps before entering one, comply with a legal obligation, pursue legitimate business interests where appropriate, or where you have given consent.
5. Delivery Information
A booking may require information about another person, such as a sender or recipient’s name, telephone number and address. If you provide another person’s information, you should ensure you are entitled to provide it for arranging the delivery.
6. Sharing Information
Where reasonably necessary, we may share information with drivers, couriers or subcontractors involved in a delivery; technology and service providers supporting our business; professional advisers, insurers or payment providers; and authorities where required by law.
We do not sell your personal information.
7. Website and Third-Party Services
Our website may use third-party services for functions such as address lookup, mapping, route calculation, email delivery, hosting and security. Information required for these features may be processed by the relevant provider.
8. Cookies
Our website may use cookies or similar technologies required for the site to function and, where enabled, for additional features or analytics. Where consent is legally required for non-essential cookies, we will seek it before using them.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable business, legal, tax, insurance and regulatory requirements.
10. Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
11. International Transfers
Some providers may process information outside the United Kingdom. Where required, we take appropriate steps to ensure international transfers are protected in accordance with applicable data protection law.
12. Your Rights
Depending on the circumstances, UK data protection law may give you rights including access, correction, deletion, restriction, objection and data portability. Where processing is based on consent, you may withdraw that consent. These rights are subject to applicable conditions and exemptions.
13. Exercising Your Rights
To ask about your personal information or exercise a data protection right, contact info@10xcourier.co.uk. We may need to verify your identity before responding.
14. Complaints
If you have concerns about how we use your personal information, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office (ICO).
15. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with its last-updated date.
16. Contact Us
10X Courier Ltd
Email: info@10xcourier.co.uk
Telephone: 07949 739 555
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
10X Courier
Fast, reliable courier services across the UK. Same-day delivery, next-day delivery, and dedicated specialist runs – handled with care.
UK-Wide Coverage
Services
Same-Day Delivery
Next-Day Delivery
Dedicated Courier Runs
Specialist Courier
Get in Touch
Phone
07949 739 555
Email: info@10xcourier.co.uk
© 2026 10X Courier Ltd. All rights reserved. Registered in England & Wales.